Shipping Information of Indonesian Hand Woven Fabric

Our shipping charges are based on the method of service and the location. To make sure you receive the fewest shipments possible, we'll do our best to ship everything to you at once. If we need to send you more than one shipment, we’ll only charge you ONCE for the charges that apply to the total value of your order. While we do not require signatures for most deliveries, we do recommend that you have someone available to accept the package.

Our warehouse is based in Bali Indonesia and ships Monday through Friday. We make every attempt to process orders one day after the payment are received. Monday through Friday, Indonesia time, excluding public holiday in Indonesia.

Shipping errors caused by faulty or incomplete address provided by the customer, the re-delivery will be charged extra.

Etnustenun do not provide any compensation and is not responsible for the shipping error caused by faulty or incomplete address provided by the customer, causing the loss of the goods ordered.

We can ship to MOST countries. Please allow extra time for deliveries to international addresses. The approximate time frame is 7 – 14 business days. Business day are Monday – Friday, excluding holidays.

Delivery to International addresses might be require the consignee to pay additional fees that include: Duties, taxes and brokerage fees as mandated by the government for the country where the shipment is received. You may check with your local agency for details on estimated fees. These fees must be paid to the courier at or prior to delivery.

We offer the following convenient delivery options. The approximate time frame for domestic shipping is 1 – 7 business days except Papua Island will be need more time. The shipping cost is already include insurance.

We ship worldwide with the LOWEST charge, and we give FREE SHIPPING for Domestic delivery.